CASE STUDIES

Osho Salon & Spa

The Problem

The client is a leader in the luxury Salon & Spa space. The owners were struggling to manage financials and process while also actively working in their business. Inventory control and purchasing process were major frustrations and contributors to cash flow issues.

The Process

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Phase 1

The Deep Dive

Our Deep dive revealed several large opportunities including establishing financial plans, correcting inventory & purchasing process, and implementing a weekly P2P check in with established performance and financial metrics.

Phase 2

The Work

  • Financial plans set
  • Retail/Service pricing validated
  • Understanding of Breakeven/Profit Points
  • Staff Compensation structure aligned with Breakeven Point
  • Inventory Control Process established and Weekly Purchasing systemetized
  • Key Retail Metrics established for tracking
Phase 3

The Results

  • Retail % increased from 9% to 16%.
  • Inventory process implemented
  • Reorder levels set for all inventory products and weekly purchasing practice established
  • Retail Pricing analyzed and corrected to cover expenses and ensure proper margin contribution from eac
Phase 4

Ongoing Support From Nercher

  • Financial Planning and Goal Setting
  • Weekly expense Review
  • Decision support and Financial validation
  • Pop up Inventory Audits
  • Monthly Financial Meeting
  • Bookkeeping Services
  • Nercher Quick View Dashboard
1

The Deep Dive

Our Deep dive revealed several large opportunities including establishing financial plans, correcting inventory & purchasing process, and implementing a weekly P2P check in with established performance and financial metrics.

2

The Work

  • Financial plans set
  • Retail/Service pricing validated
  • Understanding of Breakeven/Profit Points
  • Staff Compensation structure aligned with Breakeven Point
  • Inventory Control Process established and Weekly Purchasing systemetized
  • Key Retail Metrics established for tracking
3

The Results

  • Retail % increased from 9% to 16%.
  • Inventory process implemented
  • Reorder levels set for all inventory products and weekly purchasing practice established
  • Retail Pricing analyzed and corrected to cover expenses and ensure proper margin contribution from each sale. ($9k additional gross profit through year one)
4

Ongoing Support From Nercher

  • Financial Planning and Goal Setting
  • Weekly expense Review
  • Decision support and Financial validation
  • Pop up Inventory Audits
  • Monthly Financial Meeting
  • Bookkeeping Services
  • Nercher Quick View Dashboard

Key Results

+7%
INCREASED RETAIL
-44%
INVENTORY TIME SAVED
+$9K
INCREASED GROSS PROFITS
  • Inventory System Overhaul
  • Nercher Quick View Dashboard
  • Monthly Financial Support

The Client

“Created rapid effective improvements. A joy to work with. Easy implementation. Loved by my whole staff. We used to constantly run out of important products and struggled to find a system that worked and made sense for our cash flow budget.

Jake came in and within just a few short weeks had evaluated and implemented processes to purchase from our vendors via a quick report we could run in our system! THEN Jake would VALIDATE the amounts we were ordering to make sure we stayed in line with margin and expenses/cash flow.

Our monthly financial support from Jake is truly great and seamless. He helps us plan, does a weekly expense review, and helps guide us so we can stay on plan throughout the month. We have a simple financial understanding of our business that was missing before. He cares and treats our business as if he were a partner, which is hard to find these days. I would highly recommend him to bring clarity and ease to any business owner! We all need great support these days!

Loving the Nercher Quick View tool and all the time it saves trying to run a million reports! It just spits out the info my staff and I need at any time of the day! Thank you for creating this magic!”

About Nercher Quick View

Nercher Quick View is a leadership and engagement tool for Salon & Spa Owners.

The platform plugs directly to your point of sale system and features Service & Retail goal setting, incentive tracking, live dashboards, and an automated weekly report summarizing last week’s results.

Stop Running reports and digging through data! Use Nercher Quick View to support one on one conversations and group meetings with real time, motivating information.

Know Your Business. Nercher Your Business. Ready to Make Progress?